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MAISON ASRAR
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FAQs
What is your return policy?
Online purchases may be returned within 14 days of receipt, provided the items are unopened and unused. We do not offer exchanges. Faulty items may be returned within 14 days for repair or replacement. Customers are responsible for return shipping costs, and international returns must be clearly marked “RETURN TO SENDER.”
How can I contact customer support?
Our customer support team is here to help. You can contact us via the form on our website.
Are your products authentic?
Yes, we guarantee the authenticity of all our products. We source directly from reputable manufacturers and authorised distributors to ensure every perfume is genuine and of the highest quality.
How should I store my Arabian perfumes?
To maintain the quality and longevity of your Arabian perfumes, store them in a cool, dry place away from direct sunlight and extreme temperatures. Avoid humid environments, as moisture may affect the fragrance composition.
Can I layer fragrances?
Yes! Layering fragrances allows you to create a unique, personalized scent. Try combining fragrances with complementary notes for a harmonious blend.